Addressing a business challenge:

Inefficient HR department, dysfunctional HR processes, repeated errors and inconsistencies in HR paperwork, not ensuring the right number of long-distance drivers. Addressing these HR challenges and issues was crucial to the implementation of the company’s business strategy and planned growth.

The client’s objective:

An effective HR department whose HR processes are aligned with and support the company’s overall business strategy.

What we did:

Audit of the HR department, restructure of the HR department, reorganisation of HR processes, introduction of KPIs.

Results of the change:

The transformation of the structure of the HR department has led to the splitting of HR activities into sub-sections, the assignment of specific tasks and responsibilities to each post, which has allowed for clarity and consistency, the definition of lines of responsibility, a smooth and systematic work process of the HR department, and an objective evaluation of staff performance.

At the same time, all personnel management processes were analysed in parallel, daily tasks were optimised, personnel documentation was organised, which led to increased motivation and commitment of staff, reduced errors and conflicts, and improved quality and productivity.

The use of experienced recruitment specialists ensured a steady flow of long-distance driver candidates and eliminated the use of external recruitment companies, which helped to make recruitment more efficient and to significantly reduce recruitment costs.

In the final stage, monitoring and evaluation indicators were introduced to monitor the performance of staff, to ensure timely follow-up of tasks, planning and control, and to target changes and decisions in order to achieve the objectives set.

Our services provided:

• HR change manager
• HR consulting